Changing your words in a work situation will keep your messaging fresh and interesting. Here are 40 other ways to say I Forwarded Your Email that elevate your email communication in various contexts.
Whether you’re updating a coworker or keeping a client informed, using alternative phrases to explain that you have transmitted their email can help increase clarity, demonstrate your respect, and preserve a thoughtful tone.
What Does “I Have Forwarded Your Email” Mean?
It means the person has also forwarded your email. It’s often used to tell you that your message has been passed on for the recipient’s attention or action, as appropriate. People use this line to quickly get back to the original sender on what they have done upon receiving the email (or what they will do for the email received). There will always be situations that may warrant a more specific or long-form response. Sometimes, extra context or a personal perspective can help them understand your answer better.
When to Use “I Have Forwarded Your Email”
The term “I have forwarded your email” is designed to let someone know that their message has been sent to the right person or Team. It also keeps the sender informed about the status of their request or inquiry. It is a common phrase in the office when someone sends an email to the correct Department or person. I guess it’s a way of letting the first sender know their email is handled by someone competent. It helps to include a short explanation to clarify and personalize the communication.
Is It Professional/Polite to Say “I Have Forwarded Your Email”?
Yes, by all means, it is professional and polite to say I have forwarded your email. Such a response tells the sender that their email was sent to the appropriate person or Department and adds transparency and respect for the requester’s issued question. It balances good communication because it provides the sender with information about the progress of their request. A short way is to add a little note on who we commuted the mail to or what our follow-up steps will be. In general, it’s polite to say, “I have both received this and have done what is needed so that now you can shut up about it,” without leaving the sender to guess what stage things are.Also know and read more About Grammar Mistakes Especially Mark Your Calendars.
Pros and Cons of Saying “I Have Forwarded Your Email”
Pros
- Clear Communication: It informs the sender that their message has been shared with the right person, reducing uncertainty.
- Professionalism: Shows transparency and keeps the sender updated on the progress of their request.
- Efficiency: Helps delegate tasks quickly by directing inquiries to the appropriate party.
- Courtesy: Acknowledges the sender’s effort and maintains good rapport.
- Record Keeping: Creates a written trail confirming an action has been taken.
Cons
- Lack of Detail: Without additional information, the message may seem vague or leave the sender wondering about the next steps.
- Overuse: Frequent Use without follow-up can feel dismissive or like passing the buck.
- Impersonal: Can come across as cold if not paired with a warm tone or explanation.
- Assumption of Action: The recipient might assume the forwarded party will respond promptly, which isn’t always guaranteed.
- Possible Delays: Forwarding doesn’t always mean immediate action, which could frustrate the sender if not managed well.
1. I’ve passed this along to [Name/Team] for handling.
Meaning: You’ve delegated the task to someone equipped to handle it.
Definition: Transferring responsibility to another person or Team.
Explanation: This is efficient and collaborative but can feel casual. It implies trust in the recipient’s ability to resolve it.
Example: Hi David, thanks for the updated specs. I’ve passed this along to the Engineering Team for handling – they’ll integrate it into the build by Friday.
Best Use: Internal teams or familiar colleagues; routine tasks needing specialized skills (Passed to Finance for invoice review)
Worst Use: Formal client communications (feels too informal)
Tone: Casual, efficient, team-oriented. Use with people who appreciate brevity.
2. Your request has been directed to the appropriate Team.
Meaning: You’ve routed the query to the correct Department.
Definition: Systematic redirection to experts.
Explanation: It is professional and reassuring but impersonal. It is best when the Team matters more than the person.
Example: Thanks for your patience, Maria. Your software access request has been directed to the appropriate Team. They’ll email login details within 2 hours.
Best Use: Customer support responses; clarifying ownership (This goes to HR, not IT)
Worst Use: When the sender expects personal attention; if you’re unsure which Team handles it
Tone: Polite, process-driven, slightly detached. Suitable for managing expectations.
3. I’ve transferred this to [Name] for further action.
Meaning: Explicit transfer of ownership to a specific person.
Definition: Structured delegation with clear accountability.
Explanation: Authoritative and transparent. Use when precision matters.
Example: I’ve transferred the contract dispute to Priya (Legal) for further action. She’ll contact you tomorrow to discuss options.
Best Use: High-stakes issues (legal, compliance); documenting handoffs
Worst Use: Creative brainstorming sessions; minor asks (transferring coffee order to Sarah)
Tone: Formal, accountable, no-nonsense. Best for regulated industries.
4. This is now with [Name/Department] for their review.
Meaning: The request is actively being examined.
Definition: Indicating an evaluation phase.
Explanation: Manages expectations about delays. Shows respect for others’ expertise.
Example: Your manuscript is now with our Editorial Board for review. We appreciate your patience. Feedback will come by June 10th.
Best Use: Approval processes (budgets, creative work); technical assessments
Worst Use: Urgent time-sensitive requests; if no actual review is happening
Tone: Diplomatic, respectful, deliberate. Ideal for quality-focused contexts.
5. I’ve referred your email to [Name], who will assist.
Meaning: Connecting the sender to an expert.
Definition: Personal handoff with endorsement.
Explanation: Builds trust by naming a helper. Avoid if you should resolve it.
Example: Hi Tom, for your server migration questions, I’ve referred your email to Lena (our Cloud Architect), who will assist. She’s brilliant at this!”
Best Use: Introducing specialists; complex technical/specialized queries
Worst Use: Simple tasks within your scope; if the expert isn’t expecting the request
Tone: Helpful, personal, supportive. Great for relationship-building.
6. Your query has been assigned to [Team/Name].
Meaning: Formal assignment like a help desk ticket.
Definition: System-driven task allocation.
Explanation: Efficient for tracking, but can feel robotic.
Example: Your VPN issue has been assigned to the Network Team. Updates will appear in our portal.
Best Use: IT/service desks; high-volume environments
Worst Use: Creative collaborations; personal favors (assigned your birthday party planning to Marketing)
Tone: Technical, systematic, impersonal. Works for ticket-driven workflows.
7. I’ve sent this to [Name] to address directly.
Meaning: One person will personally resolve it.
Definition: Direct delegation with no intermediaries.
Explanation: Empowering and transparent. Signals urgency/importance.
Example: Given the payroll discrepancy, I’ve sent this to Diego (Payroll Manager) to address directly. He’ll call you before 3 PM today.
Best Use: Urgent/complex issues; bypassing bureaucracy
Worst Use: Team-based decisions; if the recipient isn’t expecting ownership
Tone: Action-oriented, decisive, high-trust. Best for urgent matters.
8. [Name] is now the point of contact for this matter.
Meaning: Clear transfer of ongoing responsibility.
Definition: Redefining primary accountability.
Explanation: Prevents future confusion. Use when ownership permanently shifts.
Example: From now on, Aisha will be the point of contact for your account upgrades. She’ll schedule our next check-in.
Best Use: Long-term projects or accounts; handoffs during vacations/role changes
Worst Use: One-off requests; if you’ll stay involved (mixed signals)
Tone: Organized, definitive, boundary-setting. Essential for complex projects.
9. I’ve handed this over to [Name] for resolution.
Meaning: Relinquishing control to someone better equipped.
Definition: Humble delegation acknowledging expertise.
Explanation: Shows self-awareness. Don’t use it if you’re dodging responsibility.
Example: Since this requires tax expertise, I’ve handed it to Rafael for resolution. He’s our go-to for IRS guidelines.
Best Use: Acknowledging skill gaps; escalating above your authority
Worst Use: Tasks in your job description without context (handed it over – good luck!)
Tone: Humble, trusting, solution-focused. Builds credibility.
10. Your message has been routed to [Team].
Meaning: Automated or systematic redirection.
Definition: Process-driven transfer with no personal intervention.
Explanation: Efficient but impersonal. Implies predefined workflows.
Example: Your warranty claim has been routed to Returns Processing. Expect an email with shipping labels.
Best Use: Automated systems/customer portals; high-volume transactional requests
Worst Use: Personal relationships; emotional topics (routed your complaint)
Tone: Technical, neutral, detached. Reserve for logistics.
11. I’ve escalated this to [Name/Title] for attention.
Meaning: Elevated to higher authority due to urgency/importance.
Definition: Formal elevation for prioritization.
Explanation: Signals seriousness. Don’t cry wolf.
Example: Due to the safety risk, I’ve escalated this to Director Chen for attention. Leadership is meeting about it this afternoon.
Best Use: Compliance issues, critical failures; when standard channels failed
Worst Use: Routine follow-ups without justification, escalated your lunch order
Tone: Urgent, respectful, weighty. Use sparingly.
12. This has been elevated to senior management.
Meaning: Executives are now involved.
Definition: Highest-level escalation.
Explanation: Reassures sender of top-level focus. Implies strategic importance.
Example: Your proposal for the Tokyo expansion has been elevated to senior management. The CFO will review it before our Q3 planning.
Best Use: Strategic decisions, policy changes, major client feedback
Worst Use: Solvable by middle management; without executive buy-in (false promise)
Tone: Formal, high-stakes, reassuring. For boardroom-level issues.
13. I’ve brought this to [Name]’s attention for priority handling.
Meaning: Personally highlighting the urgency to a key person.
Definition: Discreet advocacy for faster action.
Explanation: Shows proactive effort. Use when you have influence.
Example: Given the client’s deadline, I’ve brought this to Lena’s attention for priority handling. She’s reshuffling her Team’s workload now.
Best Use: VIP requests, tight deadlines, cutting through organizational noise
Worst Use: Overusing “priority” (dilutes impact) without rapport with the recipient
Tone: Diplomatic, influential, proactive. Great for influencing behind the scenes.
14. “Your concern is now with leadership for review.
Meaning: Top leaders are assessing holistically.
Definition: Strategic-level consideration.
Explanation: Implies broad impact beyond quick fixes. Manages long timelines.
Example: Your feedback about remote work flexibility is now with leadership for review. This aligns with our 2025 workplace strategy discussions.
Best Use: Cultural/policy feedback; long-term initiatives
Worst Use: Immediate technical glitches; if leadership won’t review it
Tone: Respectful, strategic, and patient. For organization-wide issues.
15. This has been flagged to [Team] for urgent follow-up.
Meaning: Explicitly tagged as time-sensitive.
Definition: Prioritization within workflows.
Explanation: Drives urgency without full escalation. Use when systems support flags.
Example: The payment gateway outage has been flagged to DevOps for urgent follow-up. They’re paging the on-call engineer now.
Best Use: Operational disruptions; SLA-bound requests
Worst Use: Subjective urgency (“flagged your newsletter proof”); teams without prioritization systems
Tone: Crisp, urgent, action-focused. Ideal for incident management.
16. I’ve shared your email with [Team] for visibility.
Meaning: Distributing information for awareness, not action.
Definition: Informing others to keep them in the loop.
Explanation: Builds transparency without assigning responsibility. Great for cross-functional alignment.
Example: Thanks for the project update, Sam! I’ve shared your email with the Design Team for visibility—they’ll sync with you next week.
Best Use: Sharing non-urgent updates across teams.
Worst Use: When immediate action is needed (it’s passive).
Tone: Collaborative, open, low-pressure. Ideal for fostering teamwork.
17. [Name/Team] has been looped in for context.
Meaning: Including someone to provide background or expertise.
Definition: Expanding the audience for better understanding.
Explanation: Signals collaboration, and we value their perspective. Avoid overusing—clutters inboxes.
Example: Hi Tara, I’ve looped in Carlos from Legal for context on compliance. No action is needed—I’m just keeping him informed!
Best Use: Adding relevant experts to ongoing discussions.
Worst Use: CC’ing unnecessary people (“just in case”).
Tone: Casual, inclusive, slightly informal. Best for internal chats.
18. I’ve copied [Name] to ensure alignment.
Meaning: Including someone to maintain consistency or buy-in.
Definition: Proactive inclusion to prevent misalignment.
Explanation: Shows strategic thinking—prevents silos. Use sparingly to retain impact.
Example: At the client’s request, I’ve copied Priya to ensure alignment with our Q3 goals. What do you think, Priya?
Best Use: Cross-departmental decisions; sensitive changes.
Worst Use: Routine updates (feels micromanage-y).
Tone: Diplomatic, strategic, purposeful. For high-stakes alignment.
19. This has been circulated to relevant stakeholders.
Meaning: Broadly distributed to decision-makers or influencers.
Definition: Formal information dissemination.
Explanation: Implies importance but can feel impersonal. Best with follow-up actions.
Example: Your budget proposal has been circulated to relevant stakeholders. Finance will consolidate feedback by Friday.
Best Use: Organization-wide announcements; policy updates.
Worst Use: Small-scope issues (circulated your lunch order).
Tone: Professional, comprehensive, slightly detached. It suits large groups.
20. Your update is now with the Team for reference.
Meaning: Saved for Future Use, not immediate action.
Definition: Documentation-focused sharing.
Explanation: Reassures sender their input is valued long-term.
Example: Thanks for the market research, Kai! It’s now with the Team for reference during strategy sessions.
Best Use: Storing helpful data/docs; acknowledging contributions.
Worst Use: Urgent requests (delays resolution).
Tone: Appreciative, archival, calm. Perfect for feedback loops.
21. I’ve submitted your request to [Team] for processing.
Meaning: Formally entered into a system for handling.
Definition: Transactional handoff with structured next steps.
Explanation: Efficient but robotic. Pair with a timeline.
Example: Your software license request has been submitted to IT for processing—expect approval in 48 hours.
Best Use: Ticketing systems; finance/HR requests.
Worst Use: Creative or relational asks.
Tone: Systematic, efficient, neutral. For process-driven tasks.
22. Your case has been submitted to [Department].
Meaning: A formalized handoff to a functional group.
Definition: Impersonal delegation to a department.
Explanation: Feels corporate. Use only when departments are in the system.
Example: (payroll discrepancy) has been submitted to Finance. They’ll contact you via email.
Best Use: Customer service portals; compliance issues.
Worst Use: Personal favors or emotional topics.
Tone: Bureaucratic, detached, safe. Best for standardized workflows.
23. This is now in [Name]’s queue for action.
Definition: Transparent workload management.
Explanation: Manages expectations about timing—Humanize by naming the person.
Example: Hi Ren, your design edits are now in Aisha’s queue for action—she’ll tackle them after her current sprint.
Best Use: Managing deadlines and clarifying priorities.
Worst Use: High-urgency crises (queued, not urgent).
Tone: Honest, structured, realistic. Sets clear expectations.
24. I’ve dispatched your query to the support team.
Meaning: Rapidly routing to first responders.
Definition: Urgent, solution-oriented handoff.
Explanation: Implies speed and specialization. Avoid if support isn’t truly dispatched.
Example: Your login issue has been dispatched to the Support Team. Watch for a text from them within 30 mins!
Best Use: Tech emergencies; customer service triage.
Worst Use: Strategic discussions (too tactical).
Tone: Urgent, responsive, rescue-oriented.
25. The Team has been tasked with resolving this
Meaning: Formal delegation with collective ownership.
Definition: Team-based accountability.
Explanation: Empowers groups but dilutes individual responsibility.
Example: The onboarding bug has been tasked to resolve this. Standup updates will follow.
Best Use: Complex projects requiring collaboration.
Worst Use: Simple asks (tasked with your coffee run).
Tone: Authoritative, team-focused, project-driven. For shared goals.
26. I’ve sent this to [Name], who specializes in this area
Meaning: Directing to a niche expert for precision.
Definition: Trusting specialized skills.
Explanation: Builds confidence. Name-drop the expert’s credentials if appropriate.
Example: For your API integration, I’ve sent this to Lin, who specializes in this area. She built our payment gateway!
Best Use: Technical deep dives; niche expertise needs.
Worst Use: General questions (specializes in coffee orders).
Tone: Respectful, expert-driven, reassuring. For complex issues.
27. Your feedback is now with our product team for review
Meaning: Sent to creators for consideration/iteration.
Definition: Forwarding insights to builders.
Explanation: Validates the sender’s contribution. Ideal for user feedback loops.
Example: Your feature suggestion is now with our Product Team for review—they discuss these every sprint. Thanks for sharing our app!
Best Use: User/customer feedback; feature requests.
Worst Use: Complaints requiring immediate redress.
Tone: Appreciative, forward-looking, inclusive.
28. I’ve connected you with [Name], our lead on this topic
Meaning: Personal introduction to a subject-matter expert.
Definition: Relationship-focused delegation.
Explanation: Builds trust through warm handoffs. Always brief the expert first!
Example: For your security audit, I’ve connected you with Diego, our lead on this topic. He’s copied here and will schedule a call!
Best Use: High-trust partnerships; complex consultations.
Worst Use: Simple FAQs (our lead on printer paper).
Tone: Personal, networking-oriented, supportive. Relationship gold.
29. This is now with the billing team to investigate
Meaning: Delegated for diagnostic review.
Definition: Problem-solving handoff.
Explanation: Implies scrutiny. Specify if corrections/refunds might follow.
Example: The Billing Team has investigated the invoice discrepancy. They will email you their findings by tomorrow.
Best Use: Financial discrepancies; process audits.
Worst Use: Subjective feedback (investigate your opinion).
Tone: Forensic, detail-oriented, solution-focused. For financial/process issues.
30. I’ve shared your proposal with the decision-makers
Meaning: Elevated to final approvers.
Definition: Highest-stakes handoff.
Explanation: Flattering but sets high expectations. Use only if decision-makers are genuinely engaged.
Example: Your partnership pitch has been shared with the decision-makers. The Executive Team reviews these monthly. I’ll update you after their meeting.
Best Use: Budget approvals; strategic partnerships.
Worst Use: Routine operational decisions.
Tone: High-stakes, respectful, influential. For big yes/no moments.
31. Forwarded to [Name].
Meaning: Bare-bones delegation without context.
Definition: Ultra-efficient transfer.
Explanation: It saves time but risks seeming cold. Always add context in the email body (not just the subject).
Example: Forwarded to Amir — he manages contract renewals and can answer your pricing questions.
Best Use: Quick internal handoffs where rapport exists.
Worst Use: Clients or sensitive topics.
Tone: Abrupt, utilitarian, no-frills.
32. Shared with [Team].
Meaning: Distributed to a team channel.
Definition: Impersonal group delegation.
Explanation: Efficient for shared workloads. It feels dismissive if the sender expected individual attention.
Example: Shared with the Design Team — they’ll incorporate your logo feedback into the mockups.
Best Use: Internal team-based workflows.
Worst Use: Personal accountability is expected.
Tone: Neutral, collaborative, detached.
33. Sent to [Department] for action.
Meaning: Process-driven delegation to a function.
Definition: System-oriented handoff.
Explanation: Relies on departmental systems. Depersonalizes the sender’s request.
Example: Sent to HR for action — they handle all leave requests via their portal.
Best Use: Policy-driven requests (HR, Finance).
Worst Use: Unique or nuanced issues.
Tone: Bureaucratic, impersonal, safe.
34. Directed to [Name].
Meaning: Explicit assignment to one person.
Definition: Concise accountability transfer.
Explanation: Clear but blunt. Humanize by adding why: “Directed to Lin — she built this feature.
Example: Directed to Carlos — he’ll optimize your database queries.
Best Use: Technical/internal environments.
Worst Use: Relationship-building is key.
Tone: Direct, unambiguous, clipped.
35. Circulated to stakeholders
Meaning: Distributed to influencers/decision-makers.
Definition: Wide-scope information sharing.
Explanation: Signals importance but dilutes personal ownership.
Example: Circulated to stakeholders — execs, legal, and product are reviewing your proposal.
Best Use: High-impact updates needing cross-functional visibility.
Worst Use: Action is expected from one person.
Tone: Formal, inclusive, strategic.
36. I’ve brought [Name] into this conversation
Meaning: Adding expertise to an ongoing dialogue.
Definition: Warm, inclusive delegation.
Explanation: Frames it as collaboration, not deflection. It is best when the new person adds clear value.
Example: I’ve brought Priya into this conversation. She’s our cybersecurity guru and can advise you on encryption.
Best Use: Complex discussions needing specialized input.
Worst Use: Unnecessary CC’ing (“just in case”).
Tone: Welcoming, intentional, collegial.
37. [Team] is now collaborating on your request
Meaning: Collective ownership of the solution.
Definition: Team-powered resolution.
Explanation: Highlights shared effort. Manage expectations—group work takes longer.
Example: Our Engineering team is now collaborating on your feature request—they’ll prototype options next week.
Best Use: Multi-faceted projects.
Worst Use: Quick fixes are possible.
Tone: Energizing, unified, thorough.
38. I’ve included [Name] to help address this
Meaning: Adding firepower to solve the problem.
Definition: Support-focused expansion.
Explanation: Positions the new person as a helper, not a dumpee.
Example: I’ve included Diego to help address this—his finance expertise will clarify the budget constraints.
Best Use: Issues requiring complementary skills.
Worst Use: The original recipient can handle it alone.
Tone: Supportive, resourceful, team-minded.
39. We’ve engaged the experts on this topic
Meaning: Involving top specialists.
Definition: Elite-tier delegation.
Explanation: Builds credibility but can overpromise if experts aren’t truly engaged.
Example: We’ve engaged our data privacy experts on this compliance question—they’ll map out a solution.
Best Use: High-risk/technical challenges.
Worst Use: General inquiries.
Tone: Confident, premium, authoritative.
40. Your input is now with our cross-functional Team
Meaning: Shared across disciplines for holistic review.
Definition: Innovation-focused circulation.
Explanation: Values the sender’s contribution as fuel for collaboration.
Example: Your UX suggestions are now with our cross-functional Team (design, dev, product), and they’ll brainstorm integrations.
Best Use: Feedback that impacts multiple areas.
Worst Use: Quick approvals are needed.
Tone: Appreciative, innovative, holistic.
FAQs
1. Is saying “I have forwarded your email” polite?
- Tone: Neutral. For extra politeness, add context:
- I’ve forwarded your email to John, who can better assist you.
2. What’s the difference between “forwarded” and “sent”?
- “Forwarded” = Passing along an existing email.
- “Sent” = Dispatching a new email.
3. Should I CC the original sender when forwarding?
- Best Practice: Only if transparency is needed. Otherwise, BCC or notify them separately.
4. How do I forward an email professionally?
- Steps:
- Add a brief note (e.g., Kindly assist with this request.).
- Remove unnecessary reply threads.
- Double-check attachments.
5. What are alternatives to “I have forwarded your email”?
- Examples:
- I’ve shared your email with [Name/Team].
- Your message has been passed on to the relevant Department.
6. Should I notify the sender after forwarding?
- Yes, if they need confirmation:
- I’m just confirming I’ve forwarded your email to HR.
Conclusion
To summarize, the expression “I have forwarded your email” tactfully and professionally tells the recipient that their correspondence has been redirected to the relevant person for further action. It also aids in keeping the sender informed while enabling proper coordination in communication within organizations or individuals. Used properly, it gives the sender a sense that their worries or demands are being worked on, improving cooperation and confidence. For better warmth and accuracy, adding more information regarding the recipient of the forwarded email or subsequent actions is advisable.
